Privacy Policy

Last updated: July 31, 2026

This Privacy Policy describes how paintswala (paintswala Unuosios Asmenys Bendrovė) collects, uses, and protects your personal information. We are committed to protecting your privacy and handling your data responsibly. We respect your rights and strive to be transparent about how we process information on our cycling routes and services.

Who We Are

We operate cycling route information and tourism services in the paintswalaėda region, providing detailed information about fortress moat towpath cycling routes and harbour canal cycling paths for retirees and cycling enthusiasts. As the data controller, we determine how and why we process your personal information.

Information We Collect

We collect various types of information to provide and improve our services:

• Contact information you provide through contact forms, including name, email address, and phone number
• Usage data when you visit our website, such as pages visited, time spent, and navigation patterns
• Device information including browser type, operating system, and IP address
• Cookies and similar tracking technologies to enhance your browsing experience
• Information about your cycling preferences and route interests if you subscribe to our newsletter

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you voluntarily provide information through contact forms or subscribe to our services
• Legitimate Interest: To improve our website, understand user behavior, and enhance cycling route information
• Legal Obligation: To comply with applicable laws and regulations in Lithuania

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send newsletters and updates about new cycling routes and services (with your consent)
• Analyze website usage and improve our services
• Maintain security and prevent fraud
• Personalize your experience based on your cycling interests

Data Retention

We retain your personal information for specific periods based on the purpose of processing:

• Contact form messages and inquiries: up to 24 months after your last interaction with us
• Newsletter subscriber information: retained until you unsubscribe, then deleted within 30 days
• Website analytics and usage data: up to 14 months from collection
• Server logs and technical data: up to 12 months for security purposes
• Cookie data: varies by cookie type, from session-only to 12 months maximum

Cookies and Tracking

We use cookies to improve your browsing experience and understand how visitors use our website. Cookies are small text files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain for a set period). You can control cookie preferences through your browser settings, though some website functionality may be affected if cookies are disabled.

Your Rights

You have the following rights regarding your personal information:

• Right of access: Request what personal data we hold about you
• Right to rectification: Correct inaccurate or incomplete information
• Right to erasure: Request deletion of your data (with certain exceptions)
• Right to restrict processing: Limit how we use your information
• Right to data portability: Receive your data in a structured format
• Right to object: Oppose processing for certain purposes

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use encryption for sensitive data transmissions and maintain secure server infrastructure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third Parties and Data Sharing

We do not sell or share your personal information with third parties for marketing purposes. We may share information with service providers who assist us in operating our website and providing services, under strict confidentiality agreements. We may also disclose information if required by law or to protect our legal rights.

Supervisory Authority

You have the right to lodge a complaint with the data protection authority if you believe we have violated your privacy rights. The supervisory authority in Lithuania is the State Data Protection Inspectorate (Valstybinė duomenų apsaugos inspekcija). You can contact them if you have concerns about how we process your personal information.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Your continued use of our website constitutes acceptance of the updated policy. We encourage you to review this policy periodically to stay informed about how we protect your information.